Yoga Retreat Terms & Conditions
1. All Dragonfly Yoga Retreat purchases and reservations are non-refundable, except in the case that a retreat does not occur.
2. Customers must cancel their retreat reservations 30 days prior to the retreat start date in order to receive a refund. Credit card transaction fees will be subtracted from all refunds.
3. Customers are responsible for transportation to the retreat unless otherwise noted. Dragonfly Yoga Retreats will not refund money to customers who were not able to attend the retreat due to weather, cancelled flights, or other impediments to travel.
4. Due to teacher cancellations or other situations beyond our control, Dragonfly Yoga Retreats reserves the right to change bookings and shall inform the customer as soon as possible.
5. Dragonfly Yoga Retreats is not held liable for any customer travel, food or other costs not included in the retreat.
6. Dragonfly Yoga Retreats reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.
7. The customer shall not use any retreat property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to retreat guests, staff or property owners.
8. Dragonfly Yoga Retreats reserves the right at its sole discretion to terminate retreat involvement by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the retreat and Dragonfly Yoga Retreats shall not refund payment or accept any consequential liability damages or loss.
9. Any user of this website has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.
10. It is the customer’s responsibility to ensure that he/she has all relevant travel documentation.
11. Dragonfly Yoga Retreats can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
12. Dragonfly Yoga Retreats reserves the right to alter any facility accommodation or yoga activity.
13. The customer must comply fully with all and any health and safety regulations introduced by Dragonfly Yoga Retreats. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga. Dragonfly Yoga Retreats is not liable for any injuries to the customer in his/her participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.
14. Dragonfly Yoga Retreats cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
15. In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify the retreat coordinator as soon as possible.
16. Dragonfly Yoga Retreats shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
17. Dragonfly Yoga Retreats accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from Dragonfly Yoga Retreats.
18. We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of any trip.
